CIS-SM - Study Material - Certified Implementation Specialist - Service Mapping

The ServiceNow Certified Implementation Specialist - Security Management (CIS-SM) exam is a certification exam designed to assess a candidate's knowledge and skills in implementing and managing the ServiceNow Security Management product. The exam covers topics such as security architecture, security policies, security operations, and security compliance.

The duration of the ServiceNow Certified Implementation Specialist - Service Mapping (CIS-SM) exam is 90 minutes.

There are a total of 60 questions on the ServiceNow CIS-SM exam.

The passing score required for the ServiceNow Certified Implementation Specialist - Service Mapping (CIS-SM) exam is 70%.

The Competency Level required for the ServiceNow CIS-SM exam is Intermediate.

The ServiceNow Certified Implementation Specialist - Service Mapping (CIS-SM) exam consists of multiple-choice, scenario-based, and drag-and-drop questions.

The ServiceNow Certified Implementation Specialist - Service Mapping (CIS-SM) exam is available online through the ServiceNow Certification portal. Candidates can choose to take the exam online or at a testing center. To take the exam online, candidates must register for the exam on the ServiceNow Certification portal and then select the online option. To take the exam at a testing center, candidates must register for the exam on the ServiceNow Certification portal and then select the testing center option. The ServiceNow Certification portal will provide a list of available testing centers.

ServiceNow CIS-SM is offered in English.

The cost of the ServiceNow CIS-SM exam is $200 USD.

The target audience of the ServiceNow CIS-SM Exam is IT professionals who are interested in demonstrating their knowledge of ServiceNow's platform and demonstrating their proficiency in the implementation and administration of ServiceNow solutions. This exam is suitable for those who have a basic understanding of IT service management, IT operations, and technical architecture, and who want to prove their expertise in ServiceNow's platform.

The average salary for a ServiceNow Certified Implementation Specialist - Service Mapping (CIS-SM) is $106,000 per year.

The ServiceNow Certified Implementation Specialist - Service Mapping (CIS-SM) exam is administered by Pearson VUE. Pearson VUE is a global leader in computer-based testing and offers certification exams for ServiceNow.

The recommended experience for taking the ServiceNow Certified Implementation Specialist - Service Mapping (CIS-SM) exam is that candidates have a minimum of six months of ServiceNow experience. Candidates should have knowledge of the ServiceNow platform and have experience working with its automation and orchestration capabilities. Additionally, candidates should have a fundamental understanding of IT service management concepts, such as incident management, problem management, and change management.

The Prerequisite for ServiceNow CIS-SM Exam is that you must have earned the ServiceNow Certified System Administrator certification. You must also have at least one year of experience with ServiceNow or equivalent knowledge.

The official online website to check the expected retirement date of the ServiceNow CIS-SM exam is the ServiceNow Certification website: https://certification.servicenow.com/.

The Certification Track / Roadmap ServiceNow CIS-SM Exam is a certification exam that assesses a candidate’s knowledge and skills in the ServiceNow Certified Implementation Specialist – Service Mapping (CIS-SM) platform. This exam covers topics such as service mapping, service modeling, configuration and implementation, and troubleshooting. Successful completion of this exam will demonstrate a candidate’s ability to implement and configure ServiceNow Service Mapping solutions.

The topics covered by the ServiceNow CIS-SM exam include: 1. ServiceNow Platform Fundamentals: This topic covers the basics of the ServiceNow platform, including its architecture, features, and capabilities. It also covers how to configure, customize, and manage the platform. 2. ServiceNow Application Development: This topic covers the development of custom applications on the ServiceNow platform. It covers topics such as the ServiceNow scripting language, web services, and the ServiceNow API. 3. ServiceNow Security and Compliance: This topic covers the security and compliance features of the ServiceNow platform. It covers topics such as authentication and authorization, data protection, and access control. 4. ServiceNow Administration: This topic covers the administration of the ServiceNow platform. It covers topics such as user management, system configuration, and system performance. 5. ServiceNow Integration and Automation: This topic covers the integration and automation features of the Service

1. What are the core components of the ServiceNow Configuration Item (CIS) system? 2. How would you use the ServiceNow Change Management (CM) system to manage change requests? 3. What is the purpose of the ServiceNow Service Mapping (SM) feature? 4. What are the best practices for creating a service model in ServiceNow? 5. What are the different types of relationships that can be created between services in ServiceNow? 6. How would you use the ServiceNow Discovery system to automatically detect and identify services? 7. What are the benefits of using ServiceNow to manage IT services? 8. How would you use the ServiceNow Service Catalog to create a service request? 9. What are the key features of the ServiceNow Service Level Management (SLM) system? 10. How would you use the ServiceNow Incident Management (IM) system to track and manage incidents?

The difficulty level of the ServiceNow CIS-SM exam is medium.