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Sales-Cloud-Consultant – Certified Salesforce Sales Cloud Consultant

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Showing 7–9 of 20 questions

Question 7

Cloud Kicks (CK) uses a sales model where pre defined groups of reps work collaboratively on Accounts. Each group is also responsible for specific Accounts. CK has organization wide default access set to Public Read/1 for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope responsibility. CK wants to allow reps to view any Account, but restrict editing to only reps who are responsible for those specific Accounts.

Which two steps should a consultant recommend to allow reps to continue to collaborate while eliminating incorrect edits?

Choose 2 answers

Select all that apply, then click Submit answer.

  • ○

    Change Account organization-wide defaults to Private.
  • ○

    Enable Account Teams to allow owners to grant Read/Write access.
  • ○

    Create an Account sharing rule to grant Read/Write access to all Accounts.
  • ○

    Change Account organization-wide defaults to Public/Read-Only.
Question 8

What are two capabilities of Data Loader? Choose 2 answers

Select all that apply, then click Submit answer.

  • ○

    Extracts organization and configuration metadata
  • ○

    Prevents importing duplicate records
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    Exports field history data
  • ○

    Runs one-time or scheduled data loads
Question 9

Cloud Kicks has decided to implement Sales Cloud Einstein. After setting up Sales Cloud Einstein, a consultant finds some of the features are not enabled.

What are two steps the consultant can take to troubleshoot the issue?

Choose 2 answers

Select all that apply, then click Submit answer.

  • ○

    Check Sales Cloud Einstein permission set assignments.
  • ○

    Validate the Connected App Details.
  • ○

    Verify Integration User Profile Details
  • ○

    Reconfigure the Einstein Lead Scoring app.