Question 10
A customer with Avaya Aura® Contact Center (AACC) will use the Contact Router for all calls entering the system.
What is one function of the Contact Router?
Select an option, then click Submit answer.
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It can link intrinsics to applications.
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It can link agents to applications.
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It can link skillsets to applications.
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It can link Control Directory Numbers (CDN) to applications.
