3312 - Study Material - Avaya Aura® Contact Center Administration Exam

The Avaya 3312is exam is an Avaya Certified Implementation Specialist (ACIS) exam. It covers topics such as Avaya Aura Communication Manager, Avaya Aura Session Manager, Avaya Aura System Manager, Avaya Aura Messaging, Avaya Aura Contact Center, Avaya Aura Conferencing, Avaya Aura Application Enablement Services, and Avaya Aura System Platform.

The Avaya 3312 exam does not have a set duration. The exam is composed of multiple-choice questions and the amount of time it takes to complete the exam will depend on the individual's knowledge and experience.

There are a total of 60 questions on the Avaya 3312 exam.

The passing score required for the Avaya 3312 exam is 700 out of 1000.

The Avaya 3312 exam requires a minimum competency level of Avaya Certified Implementation Specialist (ACIS).

The Avaya 3312 exam consists of multiple-choice and drag-and-drop questions.

Avaya 3312 (Avaya Aura® Contact Center Administration Exam) can be taken either online or in a testing center. Online, the exam is administered through Pearson VUE. In a testing center, the exam is administered through Kryterion.

Avaya 3312 exams are offered in English.

The Avaya 3312 exam is offered at a cost of $125 USD.

The target audience of the Avaya 3312 exam is individuals who are interested in pursuing a career as an Avaya Certified Implementation Specialist. This certification is intended for individuals who are knowledgeable in Avaya Aura Communication Manager and Avaya Aura Contact Center products. It is recommended that the individual has at least two years of experience in the implementation, configuration, and maintenance of Avaya products.

The average salary for a professional who holds an Avaya 3312 certification varies greatly depending on their location, experience, and certification level. Generally, salaries for Avaya 3312 certified professionals range from $60,000-$90,000 per year.

Avaya offers a certification exam for the 3312 model. Candidates can take the exam through Pearson VUE, the official testing partner for Avaya. More information on the exam and how to register can be found on the Avaya Certification website.

The recommended experience for the Avaya 3312 exam is three to five years of experience with Avaya Aura Core Components and Avaya Aura System Manager. Candidates should also have a good understanding of IP networking, SIP, and telecommunication systems.

The prerequisites for the Avaya 3312 exam are: -Avaya Certified Implementation Specialist (ACIS) certification -Avaya Certified Support Specialist (ACSS) certification -Avaya Aura Communication Manager and Avaya Aura Application Enablement Services (AES) Implementation and Maintenance certification -Avaya Proactive Contact Implementation and Maintenance certification -Knowledge of Avaya Aura Communication Manager, Avaya Aura Application Enablement Services (AES), Avaya Proactive Contact, Avaya One-X Portal, Avaya Session Border Controller for Enterprise (SBCE), Avaya Multimedia Messaging (MMM), Avaya Aura Contact Center (AACC), and Avaya Aura Contact Center Administration (AACCAdmin) -Knowledge of Avaya Aura Communication Manager, Avaya Aura Messaging and Call Server, Avaya Aura Contact Center, Avaya Aura Contact Center Administration, Avaya One-X Portal, Avaya Session Border

The official website for Avaya 3312 exam information is https://www.avaya.com/en/certification/avaya-certification-exams/3312/. This page includes information on the exam objectives, exam format, and retirement date.

The Avaya 3312 certification track/roadmap is a series of exams that demonstrate an individual’s proficiency in Avaya products and services. The 3312 certification track is designed for individuals who are looking to become an Avaya Certified Professional. The 3312 certification track consists of three exams: Avaya Aura® Core Components Support Exam (71200X), Avaya Aura® Communication Manager and CM Messaging (R7.x) Implementation Exam (71750X), and Avaya Professional Design Specialist (APS) Exam (72200X). The 3312 certification track provides individuals with the knowledge and skills necessary to design, install, configure, maintain, and troubleshoot Avaya solutions.

The Avaya 3312 exam covers a variety of topics related to Avaya products and services. These include: 1. Avaya Aura Communication Manager: This section covers the architecture and features of Avaya Aura Communication Manager, including call routing, call processing, call control, and other related topics. 2. Avaya Aura Session Manager: This section covers the architecture and features of Avaya Aura Session Manager, including session control, policy management, and other related topics. 3. Avaya Aura Contact Center: This section covers the architecture and features of Avaya Aura Contact Center, including contact center applications, customer experience management, and other related topics. 4. Avaya Aura System Manager: This section covers the architecture and features of Avaya Aura System Manager, including system configuration, system monitoring, and other related topics. 5. Avaya Aura Application Enablement Services: This section covers the architecture and features of Avaya Aura Application Enablement Services

1. What are the main components of the Avaya 3312 system? 2. How is the Avaya 3312 system used to support customer service? 3. What are the key features of Avaya 3312? 4. What are the benefits of using Avaya 3312? 5. How can Avaya 3312 be integrated with other systems? 6. How can Avaya 3312 be used to improve customer service? 7. What are the security features of Avaya 3312? 8. What are the advantages of using Avaya 3312? 9. How can Avaya 3312 be used to increase customer satisfaction? 10. What are the best practices for using Avaya 3312?

The Avaya 3312 exam is considered to be of moderate difficulty. It is recommended that those taking the exam have a good understanding of Avaya technologies, the Avaya Aura platform, and the Avaya Aura Contact Center.