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Free CIS-ITSM – Certified Implementation Specialist - IT Service Management Practice Test Question

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Showing 13–15 of 20 questions

Question 13

Which table does Problem table extend?

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  • ○

    Incident
  • ○

    Task
  • ○

    Case
  • ○

    Problem Task
Question 14

Which of the following components can be turned on or off in the Service Catalog Cart Layout?

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  • ○

    Calculate Shipping

  • ○

    Add to Wish List

  • ○

    Delete Item

  • ○

    Quantity

Question 15

Article Versioning can be enabled by setting the property "Enable article versioning feature" to Yes.

Select an option, then click Submit answer.

  • ○

    True
  • ○

    False