Question 10
A Contact Center Supervisor is creating an outbound campaign. Where is the outbound campaign loaded?
Select an option, then click Submit answer.
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It is loaded on external database.
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It is loaded on the Communication Control Toolkit (CCT) database where it creates contacts and presents them to CCMS via Open Queue.
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It is loaded on the Contact Center Manager Server (CCMS) database where it creates contacts and presents them to the CCMS via Open Queue.
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It is loaded on the Contact Center Multimedia (CCMM) server database where it creates contacts and presents them to CCMS via Open Queue.
