When evaluating an issue, which of the following is an empathetic and supportive closed question about updating software on an iOS device?
Select an option, then click Submit answer.
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You do know you should always update your software, correct?
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How to update your software is in the iPhone User’s guide, why didn't you read it before using this phone?
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I notice that your iPhone software is not up to date; would you like me to walk you through updating the software?
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Updating your software is extremely easy, why haven’t you done so?