SVC-19A - Study Material - Apple Service Fundamentals Exam

Apple SVC-19A is the Service Fundamentals Exam, which is an entry-level certification exam that tests the knowledge and skills of individuals who work with Apple products and services. It covers topics such as troubleshooting, customer service, hardware and software installation, and product maintenance.

The duration of the Apple Service Fundamentals Exam (SVC-19A) is 90 minutes.

There is no set number of questions on the Apple SVC-19A exam. The exam is a hands-on assessment and is not based on any set of questions. The score for the exam is based on the performance of the individual taking the exam.

The passing score required in the Apple SVC-19A exam is 65%.

The Apple SVC-19A exam requires a competency level of Expert.

The Apple SVC-19A certification exam consists of multiple-choice questions.

The Apple SVC-19A exam is offered in both online and testing center formats. To take the exam online, you will need to register and pay for the exam on the Apple Certification website. Once registered, you will receive an email with instructions on how to access the online exam. To take the exam at a testing center, you will need to register and pay for the exam at a Pearson VUE testing center. Once registered, you will receive an email with instructions on how to schedule your exam at a local testing center.

The Apple SVC-19A exam is offered in English.

The cost of the Apple SVC-19A exam is $150 USD.

The Target Audience of the Apple SVC-19A Exam is IT professionals who are looking to become certified in Apple Service Fundamentals. This certification is designed for those who are responsible for providing technical support for Apple products, such as Macs, iPhones, iPads, and Apple Watches.

The average salary for someone with an Apple SVC-19A certification varies depending on the specific job and location. Generally, the salary range for someone with this certification is between $50,000 and $90,000 per year.

Apple does not provide testing for the SVC-19A exam. The exam is only available to Apple Authorized Service Providers (AASPs). AASPs must register with Apple to gain access to the exam and must have an Apple Certified Technician (ACT) on staff to administer the exam.

The recommended experience for the Apple SVC-19A exam is two years of hands-on experience in the installation, configuration, and troubleshooting of Apple products, including macOS, iOS, tvOS, and watchOS. Additionally, experience with Apple technologies such as AirPlay, AirPrint, and Apple Remote Desktop is recommended.

The Apple SVC-19A exam requires that candidates have a minimum of two years of experience in Apple system administration and support. Additionally, candidates should have a working knowledge of macOS, iOS, and Apple hardware.

The official website for Apple Service Certification Program is https://training.apple.com/certification. You can find the expected retirement date for the Apple SVC-19A exam on this page.

The Apple SVC-19A certification roadmap consists of the following steps: 1. Complete the Apple SVC-19A Certification Exam Preparation Course. 2. Register for the Apple SVC-19A Certification Exam. 3. Take the Apple SVC-19A Certification Exam. 4. Receive your Apple SVC-19A Certification. 5. Maintain your Apple SVC-19A Certification. 6. Renew your Apple SVC-19A Certification.

The Apple SVC-19A exam covers a variety of topics related to Apple products, technologies, and services. These topics include: 1. Apple Platforms and Technologies: This section covers topics related to the various Apple platforms and technologies, such as macOS, iOS, iPadOS, watchOS, and tvOS. It also includes topics related to Apple services such as iCloud, Apple Music, Apple Pay, and more. 2. Apple Product and Service Troubleshooting: This section covers topics related to troubleshooting Apple products and services. It includes topics such as identifying and resolving common issues, diagnosing hardware and software issues, and using Apple tools and resources to troubleshoot. 3. Apple Product Security: This section covers topics related to Apple product security, such as securing Apple devices and services, using encryption, and managing security settings. 4. Apple Service Delivery: This section covers topics related to Apple service delivery, such as setting up and

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The difficulty level of the Apple SVC-19A exam is intermediate.