3313 - Study Material - Avaya Aura® Contact Center Maintenance and Troubleshooting Exam

The Avaya 3313is exam is an Avaya Certified Implementation Specialist (ACIS) exam. It is designed to test a candidate's knowledge and skills in the implementation, configuration, and maintenance of Avaya Aura® Communication Manager and Avaya Aura® Session Manager.

The Avaya 3313 exam is a 90-minute exam consisting of 60 multiple-choice questions.

There are a total of 60 questions on the Avaya 3313 exam.

The passing score required for the Avaya 3313 exam is 700 out of 1000.

The Avaya 3313 exam is an intermediate-level exam. It is designed to test the knowledge and skills of individuals who have a basic understanding of Avaya products and services. Candidates should have a minimum of two years of experience working with Avaya products and services.

The Avaya 3313 exam consists of multiple-choice and drag-and-drop questions.

Avaya 3313 exams can be taken both online and in a testing center. Online exams are taken using the Avaya Learning Center platform. Candidates will register for the exam, pay the fee, and receive a voucher code that can be used to access the exam. Testing centers are located around the world and generally require candidates to register for the exam in advance and pay the fee before the scheduled exam date.

The Avaya 3313 exam is offered in English.

The Avaya 3313 exam is offered for a cost of $150.

The target audience of the Avaya 3313 exam is IT professionals who have experience in networking and VoIP technologies. These professionals should have a good understanding of Avaya networks and the various components of the Avaya Aura system. They should also have experience in configuring, managing and troubleshooting Avaya systems.

The average salary for someone with an Avaya 3313 certification can vary depending on the individual's experience and job market conditions. As of 2021, Glassdoor lists the average salary for a professional with Avaya 3313 certification at $103,000 annually.

Avaya offers the Avaya 3313 exam through Pearson VUE, which provides a network of testing centers around the world. You can find more information about registering for the Avaya 3313 exam and locating a testing center at the Pearson VUE website.

The recommended experience for the Avaya 3313 exam is a minimum of six months of hands-on experience with Avaya 3313 products and solutions. It is recommended that candidates have a basic understanding of Avaya 3313 products and solutions, as well as a working knowledge of Avaya 3313 administration, operations, and troubleshooting. Additionally, knowledge of the Avaya 3313 product line, including application of release notes and maintenance releases, is recommended.

In order to take the Avaya 3313 exam, you must have completed the Avaya Aura® Session Manager and System Manager Implementation and Maintenance (3313) course.

The official website for the Avaya 3313 exam is the Avaya Learning Center: https://learning.avaya.com/

The Avaya 3313 exam is a certification track and roadmap for Avaya professionals who want to demonstrate their knowledge and skills in Avaya products and solutions. The exam covers topics such as Avaya Aura Communication Manager, Avaya Aura Session Manager, Avaya Aura System Manager, Avaya Aura Messaging, Avaya Aura Contact Center, Avaya Aura Application Enablement Services, and Avaya Aura Workforce Optimization. Passing this exam is a prerequisite for achieving the Avaya Certified Implementation Specialist (ACIS) certification.

The Avaya 3313 exam covers the following topics: 1. Avaya Aura® Communication Manager Administration: This section covers the administration of Avaya Aura Communication Manager, including configuring, managing, and troubleshooting the system. 2. Avaya Aura® Session Manager Administration: This section covers the administration of Avaya Aura Session Manager, including configuring, managing, and troubleshooting the system. 3. Avaya Aura® System Manager Administration: This section covers the administration of Avaya Aura System Manager, including configuring, managing, and troubleshooting the system. 4. Avaya Aura® Application Enablement Services Administration: This section covers the administration of Avaya Aura Application Enablement Services, including configuring, managing, and troubleshooting the system. 5. Avaya Aura® Messaging Administration: This section covers the administration of Avaya Aura Messaging, including configuring, managing, and troubleshooting the system. 6

1. What is the purpose of the Avaya 3313 system? 2. What are the different types of Avaya 3313 systems? 3. What are the features and capabilities of the Avaya 3313 system? 4. How does the Avaya 3313 system integrate with other Avaya systems? 5. How can the Avaya 3313 system be used to enhance customer service? 6. What are the security considerations when using the Avaya 3313 system? 7. How can the Avaya 3313 system be used to create a unified communications solution? 8. What are the best practices for administering and managing an Avaya 3313 system? 9. What are the troubleshooting steps for common issues with the Avaya 3313 system? 10. How can the Avaya 3313 system be used to optimize call routing and routing strategies?

The Avaya 3313 exam is rated as an intermediate level exam. The exam consists of 60 multiple-choice questions and has a time limit of 90 minutes.