← Back to exam page

C_C4H510_21 – SAP Certified Application Associate – SAP Service Cloud 2111

Loading demo links...

Showing 7–9 of 10 questions

Question 7

Which feature is used to limit values in a drop-down list?

Select an option, then click Submit answer.

  • ○

    Extension fields
  • ○

    Adaptation
  • ○

    Personalization
  • ○

    Code list restriction
Question 8

Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?

Select an option, then click Submit answer.

  • ○

    Countries, business processes, integrations
  • ○

    Countries, data workbench, form templates
  • ○

    Countries, workflow rules, integrations
  • ○

    Countries, business processes, business users
Question 9

Which of the following statements is correct in the context of scoping and fine-tuning? Note: There are 2 correct answers to this question.

Select an option, then click Submit answer.

  • ○

    Scoping is the process of matching your individual business requirements to predefined solution capabilities.
  • ○

    Scoping is automatically generated by the system based on your fine-tuning decisions.
  • ○

    The activity list is automatically generated by the system based on your scoping decisions.
  • ○

    Fine-tuning is the process of generating the activity list by answering questions about which business processes will
    implemented.