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Heroku-Architecture-Designer – Salesforce Certified Heroku Architecture Designer (SP20)

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Showing 7–9 of 15 questions

Question 7

A Field Service Technician wants to view a list of parts consumed during a given time period. The Technician will then use the data to replenish inventory on the truck. Which three steps should a Consultant recommend to track the number of parts consumed? (Choose three.)

Select all that apply, then click Submit answer.

  • ○

    Build a report to view Products Consumed on Work Order Line Items.
  • ○

    Build a report to view Inventory Transactions.
  • ○

    Build a report to view Products Consumed on Work Orders.
  • ○

    Build a report using the Service Appointment Inventory module.
  • ○

    Build a report using the Work Order inventory module.
Question 8

Universal Containers (UC) is using Field Service and has customer meetings at UC's offices. When booking meetings, they would like them to begin on the hour, every hour, between 9am-5pm.

How can this be achieved?

Select an option, then click Submit answer.

  • ○

    Use Customer Operating Hours.
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    Use Exact Appointments on the Work Types.
  • ○

    Use Territory-specific Operating Hours.
  • ○

    Use Multiple Operating Hours with Slots for each hour.
Question 9

Universal Containers does not want the lunch break to interfere with existing scheduled work.

How should a Consultant configure the Scheduling Policy to ensure a 30-minute lunch break that begins every day after 1pm?

Select an option, then click Submit answer.

  • ○

    Create Resource Absences every day.
  • ○

    Create a recurring Service Appointment.
  • ○

    Use appropriate Resource Operating Hours.
  • ○

    Use the Resource Availability Rule.