Heroku-Architecture-Designer Salesforce Certified Heroku Architecture Designer (SP20)

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Showing 1–3 of 15 questions

Question 1

A customer runs Production Check on an application from the Dashboard. Which two runtime issues does it check for? Choose 2 answers.

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  • Worker dyno scale: ensuring at least 1 worker dyno is available.

  • Dyno redudancy: ensuring at least 2 web dynos are available

  • CDN ensuring a CDN is available to the web dynos

  • Production-tier database: ensuring a production-tier database is being used

Question 2

Universal Containers provides multiple service types (i.e., Installation, Maintenance, Break/Fix, etc.) Each service requires a variety of skills and certifications inorder for a resource to excel

Which two configurations should a Consultant implement to meet this requirement? (Choose two )

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  • Use Work Types with Required Skills

  • Assign the appropriate Skills to Resources

  • Create Multiple Work Orders Line Items per service.

  • Select the relevant Work Types for each Resource

Question 3

Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site The starting point of the SLA is when the Work Order Status is set to "Technician Wrap Up." The Technician is required to provide confirmation that wrap up is completed.

Which three configurations should a Consultant implement to ensure this can be achieved? (Choose three.)

Select all that apply, then click Submit answer.

  • Create a Process to call a Flow that completes the Milestone when the Wrap Up is complete.

  • Create a Workflow to close the Milestone when the Wrap Up is complete

  • Create a Milestone which has entry criteria (or Status = Technician Wrap Up.

  • Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up

  • Create custom fields to capture that the Wrap Up Activities have been completed.