← Back to exam page

Field-Service-Lightning-Consultant – Salesforce Certified Field Service Lightning Consultant (SP19)

Loading demo links...

Showing 4–6 of 10 questions

Question 4

Time Sheet entries can be associated to which two objects? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Assigned Resource
  • ○

    Service Resource
  • ○

    Work Order
  • ○

    Work Order Line Item
Question 5

Universal Containers provides multiple service types (i.e., Installation, Maintenance, Break/Fix, etc.). Each service requires a variety of skills and certifications in order for a resource to excel.

Which two configurations should a Consultant implement to meet this requirement? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Select the relevant Work Types for each Resource.

  • ○

    Use Work Types with Required Skills.

  • ○

    Assign the appropriate Skills to Resources.

  • ○

    Create Multiple Work Orders Line Items per service.
Question 6

Universal Containers is deploying Field Service Lightning in Europe, where pricing varies by country.

What Price Book structure is recommended?

Select an option, then click Submit answer.

  • ○

    Utilize a custom Price Book specific to each country.

  • ○

    Utilize the standard Price Book with pricing rules applied.

  • ○

    Utilize a custom Price Book with pricing rules applied.

  • ○

    Utilize a standard Price Book specific to each country.