← Back to exam page

Field-Service-Lightning-Cloud-Consultant – Field Service Lightning Cloud Consultant

Loading demo links...

Showing 7–9 of 10 questions

Question 7

Universal Containers wants the Ability for their Field Technicians to log sales opportunities associated with their Work Orders.

What configuration should a Consultant implement so Field Technicians can easily achieve this through the Field Service mobile app?

Select an option, then click Submit answer.

  • ○

    Quick Action on Opportunity to Create Work Order
  • ○

    Quick Action on Opportunity to Create Work Order Line Item
  • ○

    Quick Action on Work Order to create Opportunity

  • ○

    Quick Action on Work Order Line Items to create Opportunity
Question 8

Dispatchers at Universal Containers want to ensure the Resource being assigned to a Work Order has the correct training.

What should a Consultant implement to accomplish this requirement?

Select an option, then click Submit answer.

  • ○

    Define Work Types, Define Work Order Status, Set up Resource Skills
  • ○

    Define Skills, Set up Skill Requirements, and Set up Resource Skills
  • ○

    Set up Skill Requirements, Define Work Types, Set up Routing Rules
  • ○

    Set up Service Locations, Set up Location Skills, Define Work Types
Question 9

Universal Containers is receiving increased complaints about incomplete Work Orders.

What option should a Consultant recommend to improve this situation?

Select an option, then click Submit answer.

  • ○

    Send an email CSAT survey.

  • ○

    Decrease Resource Rank Score.

  • ○

    Change the Scheduling Rules.

  • ○

    Implement Signature Capture.