← Back to exam page

Field-Service-Lightning-Cloud-Consultant – Field Service Lightning Cloud Consultant

Loading demo links...

Showing 1–3 of 10 questions

Question 1

Universal Containers has an initiative to increase customer satisfaction by committing preferred resources to accounts and providing prompt service.

Which two Scheduling Policies would assist to meet this initiative? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Soft Boundaries
  • ○

    High Intensity
  • ○

    Emergency Policy
  • ○

    Customer First
Question 2

Universal Containers wants to track the total associated price when servicing Work Orders for Customers.

Which two of the following should a Consultant recommend? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Use Work Order and Work Order Line Items.
  • ○

    Use a custom object to model the Work Order pricing.

  • ○

    Use the Einstein Pricing Configurator.
  • ○

    Set up Products and Price Books.
Question 3

Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended Work Order Line Items to manage the tasks and assets/parts necessary to manage the work.

Which two of the following must be considered as part of this solution to ensure Work Orders are properly completed? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Use of Work Order Line Items that automatically inherit the hierarchy of Assets attached to Work Order.
  • ○

    Use of a parent-child Work Order Line Item to create a Work Order Line Item hierarchy.
  • ○

    Use of Work Order Line Items to link to a specific Asset within the Asset Hierarchy that represents the BoM.
  • ○

    Use of Standard Reports to view Parent and Work Order Lines Items within Work Orders by Customer.