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B2B-Solution-Architect – Salesforce Certified B2B Solution Architect Exam (SU22)

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Showing 4–6 of 10 questions

Question 4

A Solution Architect is working with a complex enterprise architecture that supports multiple business processes. Many previous transformation projects have struggled because of the interdependencies between the Salesforce production environment and other systems, as well as a lack of documentation.

In which two ways can a Solution Architect gain a better understanding of the current state of the Salesforce production environment?

Choose 2 answers

Select all that apply, then click Submit answer.

  • ○

    Speak to the business stakeholders to gather their suggestions for improvement.
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    Identify which system integrator did the previous implementation and ask them to document their work.
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    Examine the details of the current configuration to see how it is set up.
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    Work with the system administrator to identify who has the most knowledge of the current configuration.
Question 5

A software solutions company has created several SaaS applications that it sells to its customers. The company would like an easier way to allow customers to renew their subscriptions each period. Today, the company has to run reports across multiple disparate systems to find out which products each customer has purchased, their usage levels, and when each customer needs to renew. Tracking and identifying when to contact customers is a very manual process and involves sates people sending emails with invoices attached. Customers often mail paper checks to the company, leading to disconnected invoicing and payment processing.

Which two products should a Solution Architect consider to resolve the subscription, invoicing, and payment issues the company is currently experiencing?

Choose 2 answers

Select all that apply, then click Submit answer.

  • ○

    Salesforce Billing
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    Salesforce Order Management
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    B2B Commerce
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    Salesforce CPQ
Question 6

A Solution Architect has been hired to help design and implement a quoting solution for AC Computers on Salesforce to support omni-channel selling. During discovery with the client, the Solution Architect learns AC Computers currently uses spreadsheets to manage its pricing and product catalog, which includes thousands of SKUs with a variety of attributes that determine pricing. The current quoting process is long and tedious because it requires a sales representative to find individual products and manually input that information into Salesforce.

The Sales team complains that they are spending too much time searching for the right product and Product Management is spending too much time trying to manage SKUs. AC Computers wants to move away from manual quoting processes and toward simplifying its product catalog.

Which recommendation should the Solution Architect make given the business requirements?

Select an option, then click Submit answer.

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    Work alongside client stakeholders to perform a SKU optimisation; implement Salesforce CPQ product catalog and guided selling.
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    Work alongside client stakeholders to perform a SKU optimisation; implement Salesforce Order Management and special pricing.
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    Create Products and Price Books in Salesforce for the current product catalog to streamline future pricing and product catalog management; implement
    Salesforce CPQ product catalog and guided selling.
  • ○

    Create Products and Price Books m Salesforce for the current product catalog to streamline future pricing and product catalog management; implement Salesforce Order Management and special pricing.