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SDM_2002001040 – SDM Certification – CARE

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Showing 4–6 of 10 questions

Question 4

Is it possible to see the sales revenue for a month in your financial report, even if an invoice has not been sent to the customer?

Select an option, then click Submit answer.

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    Yes, because the invoice is generated automatically.
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    Yes, because F&C accrue or defer the revenue from the sale.
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    No, because sales are always recorded when the customer invoice is sent.
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    No, because this is not SOX compliant.
Question 5

What is the Assist tool?

Select an option, then click Submit answer.

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    A relational Database.
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    A knowledge management tool.
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    A helpdesk data entry tool.
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    We don't use this tool in NSN Care.
Question 6

What is the main purpose of Care SWS Preventive Services or Active Software Support (ASWS)?

Select an option, then click Submit answer.

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    To provide an up-selling opportunity for CaPMs.
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    To prevent revenue loss for the CT.
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    To improve network availability and avoid problems before they occur.
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    to provide a full range of services designed to suit the Communications Service Provider's needs.