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MB-240 – Microsoft Dynamics 365 for Field Service (beta)

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Showing 4–6 of 10 questions

Question 4 (Manage field service mobility)

You are a Dynamics 365 for Field Service Administrator and work for a manufacturing firm. You are receiving support requests that field engineers are unable to see a custom area entitled “Parts Requests” within the Dynamics 365 Field Service Mobile App.

You need to troubleshoot the Dynamics 365 for Field Service mobile app to ensure that the field engineers are able to view the customizations created.

What are the three steps you can take to troubleshoot the issue reported? Each correct answer presents a complete solution.

Select all that apply, then click Submit answer.

  • ○

    Ensure that the Dynamics Mobile solution with the appropriate customizations has been published.
  • ○

    Synchronize the Dynamics 365 for Field Service Mobile App.
  • ○

    Ensure that a security role has been assigned to the project.
  • ○

    Verify that the impacted field engineers are enabled to use this project.
  • ○

    Ensure that the Woodford project with the appropriate customizations has been published.
Question 5 (Configure field service applications)

Your company is expanding nationally.

You need to configure tax codes for a new territory, so the company can start to operate in the new territory.

You realize that you can identify which field service record types the tax code will be applied to.

Which three Field Service record types are taxable within the new tax code? Each correct answer presents a complete solution.

Select all that apply, then click Submit answer.

  • ○

    Agreements
  • ○

    Services
  • ○

    Purchase Orders
  • ○

    Products
  • ○

    Work Orders
Question 6 (Configure field service applications)

You are entering products and services into Dynamics 365 CE Field Services.

You need to ensure that your field technicians can use the products when completing work orders.

Which two field service product types should you configure to allow your technicians to add work order products? Each correct answer presents a complete solution.

Select all that apply, then click Submit answer.

  • ○

    Product
  • ○

    Non Inventory
  • ○

    Inventory
  • ○

    Service