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MB-240 – Microsoft Dynamics 365 for Field Service (beta)

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Showing 1–3 of 10 questions

Question 1 (Schedule and dispatch work orders)

DRAG DROP

You are setting your environment to use Resource Scheduling Optimization (RSO). You have enabled Optimize Schedule for all Bookable Resources.

You need to complete the remaining steps to prepare your work order data for optimization.

Which three actions should you perform, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Select and Place:

Answer is in the explanation below.

Question 2 (Configure field service applications)

DRAG DROP

You are a field service administrator for your company.

You review the Field Service administrator guide to understand how the status fields can support your company’s business processes.

Which unique entity system status value matches with its Entity Type? To answer, drag the appropriate unique entity system status values to the appropriate Entity Type. Each unique entity system status value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.

NOTE: Each correct selection is worth one point.

Select and Place:

Answer is in the explanation below.

Question 3 (Schedule and dispatch work orders)

You are a Dynamics 365 for Field Service scheduler using the Schedule Assistant.

You notice the Schedule Assistant always sets the Default Radius to 25 KM.

You need to have the schedule assistant Default Radius set to 50 Miles.

Which two options should you choose? Each correct answer presents a complete solution.

Select all that apply, then click Submit answer.

  • ○

    Set the Default Radius Unit to Miles under Field Service Settings, Work Order/Booking section.
  • ○

    Set the Default Radius Value to 50 under Scheduling Parameters.
  • ○

    Set the Default Radius Value to 50 under Field Service Settings, Work Order/ Booking section.
  • ○

    Set the Default Radius Unit to Miles under Scheduling Parameters.