CGEIT Certified in the Governance of Enterprise IT

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Showing 16–18 of 20 questions

Question 16

Of the following, who should approve the criteria for information quality within an enterprise?

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  • Information analyst

  • Information steward

  • Information owner

  • Information architect

Question 17

An enterprise’s chief information officer (CIO) has been receiving complaints from business executives regarding the amount their units are being charged for IT services. To maintain a good relationship with business peers, the CIO wants to be responsive to these complaints. To address this issue, the FIRST step should be to:

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  • ask the chief financial officer (CFO) about budget revisions for the business units’ IT expenditures

  • look into outsourcing of support functions to drive down the cost structure

  • agree to reduce charge rates and improve relationship management with the business

  • quantify consumption and service level agreement (SLA) achievements per business unit

Question 18

A CEO of a large enterprise is concerned that risk events are not regularly addressed at the C-suite level unless related to emergency incidents. Which of the following is the BEST way for the CEO to ensure risk events are given sufficient time and attention?

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  • Instruct managers to take ownership for their department’s identified risks.

  • Issue performance objectives that target the elimination of enterprise risks.

  • Include the discussion of key enterprise risk as an agenda item at board meetings.

  • Require the development of a risk procedure on how to capture risks.