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CGEIT – Certified in the Governance of Enterprise IT

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Showing 10–12 of 20 questions

Question 10

Besides the mitigation of IT risk, which of the following is the PRIMARY outcome of IT governance?

Select an option, then click Submit answer.

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    Control of IT processes
  • ○

    Meeting of IT financial goals
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    Resolution of IT audit findings
  • ○

    Value delivery of IT to the business
Question 11

An enterprise’s service center is experiencing long delays in fulfilling IT service requests and very low customer satisfaction. The BEST way to determine if staff competency is the root cause of these performance problems is to compare required staff competencies with:

Select an option, then click Submit answer.

  • ○

    hiring and staffing practices
  • ○

    training program completions
  • ○

    certification requirements
  • ○

    current skills inventory
Question 12

Which of the following is the PRIMARY consideration when developing an information asset management program?

Select an option, then click Submit answer.

  • ○

    Regulatory requirements
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    Operational requirements
  • ○

    Industry best practice
  • ○

    Cost benefit