Question 10
What is the objective of a Management System?
Select an option, then click Submit answer.
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to define, agree, record and manage levels of services
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to ensure that Key Performance Indicators (KPIs) are defined for all IT services
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to ensure that new services and changes to services will be deliverable and manageable at the agreed cost and services quality
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to provide the policies and the framework that is needed for the effective management and implementation of all IT services
