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500-052 – Deploying Cisco Unified Contact Center Express

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Showing 7–9 of 10 questions

Question 7

Which information is readable to Cisco Collaboration Software in the cloud?

Select an option, then click Submit answer.

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    PII
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    plain text name value pair
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    PII and plain text name value pair
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    No information is readable to Cisco collaboration Software.
Question 8

Which tool is used to size Cisco Unified CCX?

Select an option, then click Submit answer.

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    Analysis Manager
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    Cisco Unified Communications Sizing Tool
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    Expert Advisor
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    Cisco Unified Real-Time Monitoring Tool
Question 9

How is the default eMail address in the eMail Subsystem Configuration page used?

Select an option, then click Submit answer.

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    It receives all mail sent in the Send eMail step as a bcc.
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    It is the From address for emails sent by agents using Agent E-mail.
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    It is used if no email contact is specified in the Create eMail step.
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    It becomes the From address in the Send eMail step if no address is specified.