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7750X – Avaya IP Office Contact Center Implementation and Expanded Configuration Exam

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Showing 4–6 of 10 questions

Question 4 (Mixed Questions)

You have successfully deployed an IPOCC server in the customer's virtual environment and have configured the virtual machine to meet the OVA specifications in the Avaya IP

Office Contact Center Reference Configuration document.

Which two tasks do you need to complete before importing the customer intonation into

IPOCC? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Change the IP Office Service User password

  • ○

    Upgrade the VMWare Tools on the IPOCC Server to the latest release

  • ○

    Configure the Network Settings on the IPOCC Server

  • ○

    Change the IPOCC Server Hostname

  • ○

    Install the vSphere Client on the IPOCC Server


Question 5 (Mixed Questions)

Which two Elements are known as Destination Elements? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    New Task Element

  • ○

    Agent Group Element

  • ○

    Queue Full Element

  • ○

    Logical Element

  • ○

    Last Agent Element


Question 6 (Mixed Questions)

Before restoring any of IPOCC databases, what must you do?

Select an option, then click Submit answer.

  • ○

    Power off the IP Office.

  • ○

    Log off all agents.

  • ○

    Reboot the server.

  • ○

    Stop the watchdog.