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33810X – Avaya Aura Contact Center Solution Design Exam

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Showing 4–6 of 10 questions

Question 4

Contact Center Multimedia supports a powerful Email Handler.

Which two sub-types of Email attachment files are supported? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Voice Mail

  • ○

    Instant Messaging

  • ○

    Short Message Service

  • ○

    Web Communication


Question 5

There are several factors why customers will buy from Avaya which Include:

•The sales person understand their business.

•The sales person being perceive as a trusted adviser.

•The proposal contains real value in a manner relevant to them.

What are two additional factors? (Choose two,)

Select all that apply, then click Submit answer.

  • ○

    The proposal value Is obvious, so It is not discussed.

  • ○

    Avaya can deliver what has been promised.

  • ○

    Avaya solution Is technologically better or equivalent to other proposals but less expensive.

  • ○

    The executive summary section of the proposal highlights the solution features.


Question 6

When using a browser to administer the Avaya Aura® Contact Center, which browser is supported with CCMA?

Select an option, then click Submit answer.

  • ○

    Firefox 66.0 32 bit

  • ○

    Google Chrome 74.0 64 bit

  • ○

    Microsoft Edge 64 bit

  • ○

    Microsoft Internet Explorer 11.0 32 bit