FSL-201 - Study Material - Salesforce - Implementing Field Service Lightning

Salesforce FSL-201 is the exam for the Salesforce Field Service Lightning Consultant certification. The exam covers topics such as managing resources, creating and managing work orders, configuring and managing schedules, and administering and managing service processes.

The Salesforce FSL-201 exam is a 90-minute exam consisting of 60 multiple-choice questions.

There are 60 questions in the Salesforce FSL-201 exam.

The passing score for the Salesforce FSL-201 exam is 65%.

The Competency Level required for the Salesforce FSL-201 exam is Intermediate.

Salesforce FSL-201 exam has multiple-choice and multiple-select questions.

The Salesforce FSL-201 exam can be taken online or in a testing center. To take the exam online, you will need to register for an exam on the Salesforce website and follow the instructions to complete the exam. To take the exam in a testing center, you will need to contact the testing center to schedule an appointment and provide the necessary information to register for the exam.

The Salesforce FSL-201 exam is offered in English.

The Salesforce FSL-201 exam is offered at a cost of $200 USD.

The target audience for the Salesforce FSL-201 exam are professionals who are looking to become Salesforce Field Service Lightning Consultants. This certification exam is designed to test a candidate's knowledge and skills on the features, functions, and capabilities of the Salesforce Field Service Lightning platform.

The average salary for a Salesforce FSL-201 certified professional is around $90,000 per year. However, salaries can vary depending on experience, location, and other factors.

The Salesforce FSL-201 exam is administered by Salesforce. The exam is available to take online through the Salesforce Certification website.

The recommended experience for the Salesforce FSL-201 exam is to have a minimum of six months of experience with Salesforce Field Service Lightning, including knowledge of the core concepts and features of the platform. Additionally, it is recommended to have experience in the following areas: • Configuring and customizing Salesforce Field Service Lightning • Managing resources and scheduling • Integrating Salesforce Field Service Lightning with other Salesforce products • Working with Salesforce Field Service Lightning mobile app • Troubleshooting and resolving issues with Salesforce Field Service Lightning • Understanding the Salesforce Field Service Lightning data model • Working with Salesforce Field Service Lightning APIs • Working with Salesforce Field Service Lightning Lightning Process Builder • Working with Salesforce Field Service Lightning Reports and Dashboards

There is no official prerequisite for the Salesforce FSL-201 exam. However, it is recommended that you have a basic understanding of Salesforce FSL, including the capabilities of Salesforce FSL, the available features and its implementation. Additionally, having hands-on experience with Salesforce FSL is beneficial.

The official website for Salesforce FSL-201 exam is https://trailhead.salesforce.com/en/content/learn/trails/field-service-lightning-consultant-certification. There is no information available on the expected retirement date of this exam.

The certification roadmap for the Salesforce FSL-201 exam is as follows: 1. Complete the Salesforce FSL-201: Service Cloud Consultant course. 2. Pass the Salesforce FSL-201 exam. 3. Earn the Salesforce Certified Service Cloud Consultant credential. 4. Maintain your Salesforce Certified Service Cloud Consultant credential by completing the Salesforce Trailhead modules and earning Superbadges. 5. Consider other Salesforce certifications such as the Salesforce Certified Platform Developer I, Salesforce Certified Platform App Builder, and Salesforce Certified Administrator credentials.

The Salesforce FSL-201 exam covers the following topics: 1. Field Service Lightning (FSL): This topic covers the basics of Field Service Lightning, including its features and capabilities, and how it can be used to manage field service operations. 2. FSL Implementation: This topic covers the implementation of Field Service Lightning, including the setup process and best practices. 3. FSL Configuration: This topic covers the configuration of Field Service Lightning, including creating custom fields and workflows, and integrating with other Salesforce products. 4. FSL Data Management: This topic covers the management of data in Field Service Lightning, including data import/export, data cleansing, and data security. 5. FSL Optimization: This topic covers the optimization of Field Service Lightning, including performance tuning and analytics. 6. FSL User Management: This topic covers the management of users in Field Service Lightning, including user roles and permissions,

1. What are the benefits of using Salesforce Field Service Lightning? 2. Describe the different components of the Field Service Lightning architecture. 3. What are the features of the Field Service Lightning mobile app? 4. How can you use the Work Order object to manage your field service operations? 5. What are some best practices for setting up a Field Service Lightning organization? 6. Describe the capabilities of the Field Service Lightning Scheduling Engine. 7. How can you use the Service Resource object to manage your field service resources? 8. What are the key components of the Field Service Lightning data model? 9. What are the different types of automation available in Field Service Lightning? 10. How can you use the Service Appointments object to manage customer appointments?

The difficulty level of Salesforce FSL-201 exam is considered to be moderate.