Field-Service-Consultant - Study Material - Salesforce Certified Field Service Consultant

The Salesforce Field-Service-Lightning Consultant Certification exam is designed to validate that a candidate has the skills and knowledge necessary to set up, configure, and manage the Field-Service-Lightning application in a customer-facing role. This exam covers the topics of setup, configuration, features, and the Field-Service-Lightning mobile application.

The duration of the Salesforce Field-Service-Consultant exam is 90 minutes.

There are 60 questions in the Salesforce Field-Service-Consultant Exam.

The passing score required in the Salesforce Field-Service-Consultant exam is 65%.

The Salesforce Field-Service-Consultant exam requires a minimum of 6 months of hands-on experience in the related field. Candidates should have a good understanding of Field Service Lightning and related features, such as Service Appointments, Service Scheduling, Service Resources, and Service Territories. Additionally, candidates should have a working knowledge of Salesforce, the Salesforce platform, and the capabilities of the Salesforce Field Service Lightning app.

Salesforce Field-Service-Consultant exams are multiple-choice questions, with the majority of questions being multiple-choice and some being drag-and-drop, fill-in-the-blank, or matching questions.

The Salesforce Field-Service-Consultant exam can be taken online or in a testing center. To take the exam online, you will need to register for the exam through the Salesforce website and then purchase the exam voucher. Once you have purchased the voucher, you will receive an email with instructions on how to access the exam. To take the exam in a testing center, you will need to contact the testing center to schedule an appointment and then purchase the exam voucher. Once you have purchased the voucher, you will receive an email with instructions on how to access the exam.

The Salesforce Field-Service-Consultant Exam is offered in English.

The cost of the Salesforce Field-Service-Consultant exam is $200 USD.

The target audience of the Salesforce Field-Service-Consultant Exam is individuals who are interested in pursuing a career as a Salesforce Field-Service-Consultant. This exam is designed to assess the knowledge and skills required to successfully implement, configure, and manage a Salesforce Field-Service-Lightning deployment. It is also ideal for individuals who want to demonstrate their expertise in the Salesforce Field-Service-Lightning platform as well as their ability to effectively communicate with customers and other stakeholders.

The average salary for a Salesforce Field-Service-Consultant is $90,000 per year.

Salesforce offers official practice exams and certifications for the Field-Service-Consultant exam. You can purchase the practice exam and certification exam from the Salesforce website or from an authorized Salesforce training partner. Additionally, there are a number of third-party providers that offer practice exams and certification exams for the Field-Service-Consultant exam.

The recommended experience for the Salesforce Field-Service-Consultant exam is two or more years of experience in implementing and administering Salesforce Field Service Lightning. This includes experience in designing, configuring, and customizing the application to meet customer requirements. Additionally, candidates should have experience in troubleshooting and resolving customer issues, as well as experience with Salesforce Service Cloud.

The prerequisite for the Salesforce Field-Service-Consultant exam is to have a minimum of 6 months of experience in Salesforce Field Service Lightning (FSL) and an understanding of the FSL application, its features, and its capabilities. Additionally, you should have some experience with Lightning components and App Builder.

The official Salesforce website does not provide information about the expected retirement date of the Salesforce Field-Service-Consultant exam. However, you can contact Salesforce directly for more information.

The Salesforce Field-Service-Consultant certification roadmap is as follows: 1. Complete the Salesforce Field Service Lightning Consultant Certification course. 2. Pass the Salesforce Field Service Lightning Consultant Certification exam. 3. Earn the Salesforce Field Service Lightning Consultant Certification badge. 4. Maintain the Salesforce Field Service Lightning Consultant Certification badge by completing the Salesforce Trailhead modules and passing the recertification exam every two years.

The Salesforce Field-Service-Consultant exam covers the following topics: 1. Service Cloud Implementation: This topic covers the implementation of Service Cloud, including the design, configuration, and deployment of Service Cloud solutions. It also covers topics such as customer service best practices, service process automation, and customer service analytics. 2. Field Service Management: This topic covers the implementation of Field Service Management solutions, including the design, configuration, and deployment of Field Service Management solutions. It also covers topics such as field service best practices, field service process automation, and field service analytics. 3. Service Cloud Security: This topic covers the implementation of Service Cloud security, including the design, configuration, and deployment of security solutions. It also covers topics such as authentication, authorization, and data protection. 4. Service Cloud Integration: This topic covers the implementation of Service Cloud integration, including the design, configuration, and deployment of integration solutions.

1. What are the different components of the Salesforce Field Service Lightning platform? 2. How can you configure and customize the Field Service Lightning mobile app? 3. How do you create and manage service resources within Field Service Lightning? 4. What are the considerations for integrating Field Service Lightning with external systems? 5. What are the best practices for setting up and managing schedules and resources? 6. What are the different ways to automate processes within Field Service Lightning? 7. How can you use analytics and reporting to optimize service operations? 8. What are the security considerations for using Field Service Lightning? 9. What are the different types of field service automation? 10. How can you use Field Service Lightning to optimize customer service?

The difficulty level of the Salesforce Field-Service-Consultant exam is considered to be moderate. It is not overly difficult, but it does require a good understanding of the Salesforce platform, its features, and how to use them.