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HOTSPOT
Match the best practice method for the amount of data:
Hot Area:
Answer is in the explanation below.
You have a contract that is getting ready to expire. What options do you have for handling this contract and remaining compliant? (Choose three.)
Select all that apply, then click Submit answer.
Reject
Extend
Cancel
Activate
Delete
Renew
In addition to creating a new purchase order for software licenses, additional remediation options are available in Software Model results to: (Choose two.)
Select all that apply, then click Submit answer.
Remove Unallocated Installs
Remove Duplicate Allocations
Remove Unlicensed Installs
Remove Blacklisted Installs
Which of the following are true of plugins? (Choose two.)
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Plugins can be disabled or deactivated when no longer in use.
Plugins can be activated by default in the base ServiceNow system.
When a plugin is active you cannot hide its functionality.
Plugins are stand-alone and do not depend on other plugins being activated.
Plugins are software components that provide specific features and functionalities.
License metrics can be defined for which of the following? (Choose four.)
Select all that apply, then click Submit answer.
Publishers
Users
Cores
Devices
Metric Types
Operating Systems
Processors
Within Software Asset Management there are many key terms to understand, what is the best definition for Software Allocation?
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One or more use rights assigned to a specific device or user.
Something acquired with use rights.
The process of normalizing a discovered software installation to standardized values.
Finding and recognizing software or a software feature on a device.
Which of the following features enables organizations to easily upgrade a standard version of their software to an enterprise version?
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Software Entitlement
Software Edition
Software Assurance
Software Allocation
What list can include manual creation, remediation options, and reclamation rules?
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Software Models Results
Blacklisted Installations
Removal Candidates
Software Usage
Which ServiceNow plugin is used by Software Asset Management (SAM) Professional and configured during SAM Professional setup?
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Vendor Procurement
Asset Cost Management
Normalization Data Services
Asset Management
ITSM Software Asset Management
What type of publisher lifecycle information does the Software Lifecycle report prioritize?
Select an option, then click Submit answer.
Information provided in the demo data
Information entered by the user
Information entered by the publisher
Information provided by the software library
Information provided by the publisher pack
This free practice test covers the Certified Implementation Specialist - Software Asset Management Professional (CIS-SAM) exam from ServiceNow. The 10 questions come free from the full 164-question Study4Pass practice set — a quick, honest check of where you stand. The free sample includes 5 single-answer, 4 multiple-answer and 1 interactive questions — the same mix of formats you will meet in the full set. The set follows the real exam’s spread of topics: Practical Management of Software Compliance, Data Integrity – Attributes and Sources for the Data, Software Asset Core Overview & Fundamentals and Operational Integration of Software Processes. The ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM) exam is a certification exam designed to assess a candidate's knowledge and skills in implementing and managing the ServiceNow Software Asset Management (SAM) application.
The target audience of the ServiceNow CIS-SAM Exam includes IT professionals who have experience in implementing and managing ServiceNow IT service management products. The Prerequisite for ServiceNow CIS-SAM Exam is that candidates must have an active ServiceNow Certified System Administrator (CSA) certification.
Work through the questions one at a time and read every explanation, even for the ones you get right — the reasoning behind an answer is what the real exam tests. If one area keeps costing you marks, you have found exactly what to revise before exam day.
Think of the result as a map, not a verdict. The questions you miss point straight at the topics that need work, and the explanations tell you why the correct option wins. Candidates who loop through that cycle — practise, review the reasoning, re-test — walk into the real exam having already seen their weak spots and fixed them.
Inside the full CIS-SAM practice set:
There is no clock and no account needed. Answer each question, check the result, and read the explanation before moving on. For anything that still feels unclear, Ask AI is built into this AI-Enabled practice test — it explains the concept behind the question so the next one like it gets easier. Ready for more? The full 164-question set adds a timed Exam Simulation mode, topic training for your weak areas, and a flagged-question review, so you can practise the way the real exam feels.
Yes — the 10 questions on this page are completely free, with no signup and no payment details needed.
164 questions. The 10 free questions above are a sample of that full set, in the same style and topic balance.
Yes — every question shows the correct answer with an explanation, and Ask AI can explain the concept behind a question in plain words if you want to go deeper.
No. This is a practice test: the questions are written to mirror the real CIS-SAM exam’s topics and difficulty, not copied from it.
