Free User-Experience-Designer – Salesforce Certified User Experience Designer(WI23) Practice Test Question

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  Country may read text is a different direction (right to left) vs (left to right) and layouts will need to be adjusted

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  Country flags used as links to adjust languages provide an ideal way to switch between locals or languages for users

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  colors may have different contrast ratios in some countries and need adjusted contrast for proper visibility by users

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  colors may have different cultural meanings in different countries, changing the intent of UI elements
  

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  Specify prompt scheduling

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  Customize prompt theme

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  Set prompt permissions

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  Configure minimum three steps
  

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  Full functional components

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  Blueprints and tokens

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  In-App Guidance

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  Guidelines for voice and tone
  

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  Open links in new windows when agents click on details from case widgets.

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  Use Salesforce Flow to help complete fields required for case closure.

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  Design custom Lightning Web Components for the customer to complete.

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  Complete relevant information about the customer using Lightning Record Pages.

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  Any needed salesforce lighting design system (SLDS) classes and styles must be imported into both the parents list and child items

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  the css styles defined in the parent list component are not shared with child items

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  any custom styles shared between the list and child items should be imported from a shared css file

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  the css style defined in the parent list component are inherited by child item
  

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  Wireframe Prototype

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  Heuristic Review

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  Dairy Study

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  Task Analysis
  

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  Table

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  Tree Grid

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  Tiles

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  Interactive Cards

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  Lightning Design system Zip

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  Sketch plugin

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  Lightning Design system Unmagaged Package

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  SLDS Validator
  

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  Card Sorting

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  User Acceptance testing

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  Diary Studies

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  A/B testing
  

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  Experience Cloud

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  Sales Cloud

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  Marketing Cloud

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  Service Cloud