What is the Duration of Microsoft MS-721 Exam?

The Microsoft MS-721 (Collaboration Communications Systems Engineer) Exam is designed to assess the knowledge and skills of professionals in the field of collaboration communications systems engineering.

What are the Number of Questions Asked in Microsoft MS-721 Exam?

The number of questions asked in the Microsoft MS-721 Exam may vary, but typically it consists of around 40-60 questions.

What is the Passing Score for Microsoft MS-721 Exam?

The passing score for the Microsoft MS-721 Exam is subject to change and is not publicly disclosed by Microsoft.

What is the Competency Level required for Microsoft MS-721 Exam?

To excel in the Microsoft MS-721 Exam, candidates should have a strong competency level in collaboration communications systems engineering.

What is the Question Format of Microsoft MS-721 Exam?

The question format of the Microsoft MS-721 Exam may include multiple-choice, drag-and-drop, and scenario-based questions.

How Can You Take Microsoft MS-721 Exam?

To take the Microsoft MS-721 Exam, you can register through the official Microsoft certification website or through authorized testing centers.

What Language Microsoft MS-721 Exam is Offered?

The Microsoft MS-721 Exam is offered in multiple languages, including English, Spanish, French, German, Japanese, Chinese, and more.

What is the Cost of Microsoft MS-721 Exam?

The cost of the Microsoft MS-721 Exam may vary depending on your location and currency. It is recommended to check the official Microsoft certification website for the most accurate pricing information.

What is the Average Salary of Microsoft MS-721 Certified in the Market?

The average salary of Microsoft MS-721 certified professionals in the market may vary depending on factors such as experience, location, and job role.

Who are the Testing Providers of Microsoft MS-721 Exam?

The testing provider for the Microsoft MS-721 Exam is Pearson VUE, a global leader in computer-based testing.

What is the Recommended Experience for Microsoft MS-721 Exam?

The recommended experience for the Microsoft MS-721 Exam includes practical experience in collaboration communications systems engineering and familiarity with Microsoft collaboration technologies.

What are the Prerequisites of Microsoft MS-721 Exam?

There are no specific prerequisites for the Microsoft MS-721 Exam. However, it is recommended to have a solid understanding of collaboration communications systems engineering concepts and technologies.

What is the Expected Retirement Date of Microsoft MS-721 Exam?

The expected retirement date of the Microsoft MS-721 Exam is subject to change and is not publicly disclosed by Microsoft. It is recommended to check the official Microsoft certification website for the most up-to-date information.

What is the Difficulty Level of Microsoft MS-721 Exam?

The difficulty level of the Microsoft MS-721 Exam may vary depending on individual knowledge and experience. It is recommended to thoroughly prepare and study the exam objectives to increase your chances of success.

What is the Roadmap / Track of Microsoft MS-721 Exam?

The roadmap/track of the Microsoft MS-721 Exam focuses on assessing the knowledge and skills required for collaboration communications systems engineering.

What are the Topics Microsoft MS-721 Exam Covers?

The Microsoft MS-721 Exam covers topics such as planning, designing, deploying, and managing collaboration communications systems using Microsoft technologies.

What are the Sample Questions of Microsoft MS-721 Exam?

You can try sample MS-721 practice questions right here on Study4Pass: the free practice test on this page uses the same question format as the real exam, with answers and explanations for every question.

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Free MS-721 – Collaboration Communications Systems Engineer Practice Test Question

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Showing 1–10 of 10 questions

Question 1 (Misc. Questions)

DRAG DROP

You have a Microsoft Teams Phone deployment.

When you attempt to deploy a Session Border Controller (SBC) named sfac1xontoso.com. you receive the following error message: "We cant use the "SBCl-Contoso.com" domain as it hasn't been set up in the organization. Try agaax. If you continue to have problems, contact Microsoft customer support."

You need to add the SBC to the tenant.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer is in the explanation below.

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Question 2 (Misc. Questions)

DRAG DROP

You need to provision a Microsoft Teams-certified common area phone device at a field site. The solution must ensure that a standard user can complete the physical handset tasks without sharing credentials.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer is in the explanation below.

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Question 3 (Misc. Questions)

HOTSPOT

You have a Microsoft Teams Phone deployment. You are deploying Direct Routing with media bypass.

You need to define a Session Border Controller (SBC) in Teams.

How should you complete the command? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Answer is in the explanation below.

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Question 4 (Litware Case Study 1)

HOTSPOT

You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer are

a. NOTE: Each correct selection is worth one point.

Answer is in the explanation below.

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Question 5 (Misc. Questions)

Your company hires a new employee in Lisbon.

You assign a Microsoft 365 E3 license to the employee.

The employee must schedule meetings that will include customers in Lisbon. The customers will dial in to the meetings by using PSTN.

You need to ensure that the employee can send meeting invitations that include a dial-in conferencing bridge. The bridge must be set to a local number in Lisbon instead of the company's default dial-in conferencing bridge number.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Select all that apply, then click Submit answer.

○
From Users in the Microsoft Teams admin center, edit the Audio conferencing settings of the employee.
○
From the Microsoft Teams admin center, modify the settings of the default conferencing bridge.
○
From the Microsoft 365 admin center, assign an Auto Conferencing add-on license to the employee.
○
From the Microsoft 365 admin center, set the usage location of the employee to Portugal.

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Question 6 (Contoso Case Study 2)

You need to configure a toll-free dial in bridge for Teams meetings. The solution must meet the technical requirements.

Which three prerequisites must be met before you can assign the toll-free bridge to Teams meeting organizers? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Select all that apply, then click Submit answer.

○
Purchase Communications Credits.
○
Assign a phone number to a resource account.
○
Get an auto attendant toll-free number.
○
Get a Dedicated conference bridge (Toll Free) number.
○
Purchase a Microsoft 365 Domestic and International Calling Plan license.
○
From the meeting policy, set Allow dial -in users to bypass the lobby to On.
○
Assign a phone number to the bridge.

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Question 7 (Litware Case Study 1)

You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements. Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.

Select all that apply, then click Submit answer.

○
From the Microsoft Teams admin center, assign a voice routing policy to the users.
○
From the Microsoft 365 admin center, modify the office phone numbers of the users.
○
From the Microsoft Teams admin center, modify the dial-out settings of the users.
○
From the Microsoft Teams admin center, assign the phone numbers to the users.
○
From the Microsoft Teams admin center, order five user numbers.
○
From the Microsoft 36S admin center, create a support ticket to request five phone numbers.
○
From the Microsoft Teams admin center, assign a calling policy to the users.

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Question 8 (Misc. Questions)

You have a Microsoft Teams Phone deployment that contains common area phones located in a public lobby.

You need to enable Advanced calling features on all the common area phones. What should you configure from the Microsoft Teams admin center?

Select an option, then click Submit answer.

○
a customization policy
○
a configuration profile
○
a calling policy
○
a policy package

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Reference / correct answer:

a configuration profile

Set up common area phones for Microsoft Teams Set policies for common area phones

Use policies to control which features are available to users on common area phones. Set up Advanced calling on common area phones (optional)

By default, the basic calling experience will be on the common area phone's home screen, but you can turn on an advanced calling experience.

To use these advanced calling features on supported Teams phone device models, you can turn on the Advanced calling toggle in the Teams admin center or on your Teams phone device that is signed into your Teams Shared Devices account.

Turning on advanced calling capabilities requires you to purchase hardware models that can support all required capabilities.

1. Turn on Advanced calling in Teams admin center

2. Sign into the Teams admin center with a Microsoft 365 admin account.

3. From the left-side menu, navigate to Teams devices > Phones > and select the Configuration profiles tab.

4. From the list, select the configuration profile assigned to your common area phone.

5. Under the Calling settings section, find the Advanced calling toggle.

6. Turn on the toggle.

7. At the bottom of the page, select the Save button. Incorrect:

Not C: Calling policies

Use calling policies to enable private calls, using call forwarding, or simultaneous ring on common area phones.

Note: A common area phone is typically placed in an area like a lobby or another area that is available to many people to make a call: a reception area, lobby, or conference phone. Common area phones are signed in with accounts tied to a Microsoft Teams Shared Devices license.

Reference:

https://learn.microsoft.com/en-us/microsoftteams/set-up-common-area-phones

Question 9 (Misc. Questions)

You have a Microsoft Teams Phone deployment that uses Direct Routing. You need to implement Local Media Optimization.

In the Microsoft Teams admin center, you configure the external trusted IP addresses and define the network regions, network sites, and network subnets.

What should you do next?

Select an option, then click Submit answer.

○
Define a voice route.
○
Assign Session Border Controllers (SBCs) to sites.
○
Create a trunk translation rule.
○
Modify the default emergency calling policy

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Question 10 (Misc. Questions)

You have a Microsoft Teams Phone deployment that contains two users named User1 and User2. User1 will be on leave for two weeks.

You need to redirect all calls to the phone number of User1 to the phone number of User2. The solution must minimize administrative effort.

What should you modify for User1?

Select an option, then click Submit answer.

○
the voicemail transfer target settings
○
the call delay and order settings
○
the call delegation settings
○
the phone number type

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Reference / correct answer:

the call delegation settings

Use the Teams admin center

You can use the Teams admin center to configure call forward and unanswered settings, group call pickup, and call delegation for your users.

To configure immediate call forward settings:

In the Teams admin center, go to Users > Manage users and select a user. On the user details page, go to the Voice tab.

Under Call answering rules, select Be immediately forwarded, and select the appropriate call forward type and destination.

To configure simultaneous ringing, on the same page select Ring the user's devices. In the Also allow drop-down, select the appropriate simultaneous ringing setting.

To configure unanswered settings, on the same page select the appropriate setting in the If unanswered drop-down. In the Ring for this many seconds before redirecting drop-down, specify the number of seconds to wait.

The configuration of call delegation and group call pickup are integrated into the call forward and unanswered settings by selecting the appropriate type. For example, to configure that calls should also ring the user's delegates, on the same page select Call delegation under Also allow. Then add the appropriate delegates by selecting Add people and clicking Save.

Reference:

https://learn.microsoft.com/en-us/microsoftteams/user-call-settings

About the MS-721 Free Practice Test

Prepare for the Collaboration Communications Systems Engineer (MS-721) exam with this free practice test from Study4Pass, built around the real Microsoft syllabus. The 10 questions come free from the full 156-question Study4Pass practice set — a quick, honest check of where you stand. The free sample includes 3 single-answer, 3 multiple-answer, 2 drag-and-drop and 2 interactive questions — the same mix of formats you will meet in the full set. The set follows the real exam’s spread of topics: English, Spanish, French and German. The Microsoft MS-721 Exam is an industry-recognized certification exam that validates the expertise of collaboration communications systems engineers.

The target audience for the Microsoft MS-721 Exam includes collaboration communications systems engineers, IT professionals, and individuals seeking to validate their expertise in this field. There are no specific prerequisites for the Microsoft MS-721 Exam.

Certification: Collaboration Communications Systems Engineer (MS-721)
Vendor: Microsoft
Free on this page: 10 practice questions with answers and explanations
Full practice set: 156 questions

Work through the questions one at a time and read every explanation, even for the ones you get right — the reasoning behind an answer is what the real exam tests. If one area keeps costing you marks, you have found exactly what to revise before exam day.

Think of the result as a map, not a verdict. The questions you miss point straight at the topics that need work, and the explanations tell you why the correct option wins. Candidates who loop through that cycle — practise, review the reasoning, re-test — walk into the real exam having already seen their weak spots and fixed them.

Inside the full MS-721 practice set:

All 156 questions with answers and explanations
Timed Exam Simulation that mirrors the real exam pressure
Topic Training to drill one domain at a time
Ask AI for More Explanation on every question
Flag questions and review them before you finish

How to use this MS-721 free practice test

There is no clock and no account needed. Answer each question, check the result, and read the explanation before moving on. For anything that still feels unclear, Ask AI is built into this AI-Enabled practice test — it explains the concept behind the question so the next one like it gets easier. When the free sample feels comfortable, the full set of 156 questions adds timed Exam Simulation, topic-by-topic training, and flagged-question review — the closest thing to exam day you can get before the real thing.

What to study for each MS-721 domain

English — Drill English with the questions above, and revisit any explanation that surprises you — surprises are exactly what to fix before the exam.
Spanish — Work through the Spanish questions until the reasoning behind each answer is clear — guessing your way past this area will show up on exam day.
French — Use the practice questions to find your gaps in French first, then read the official Microsoft documentation for anything you missed.
German — For German, focus on understanding why each correct answer is right; the real exam rewards reasoning over recall.
Japanese — Drill Japanese with the questions above, and revisit any explanation that surprises you — surprises are exactly what to fix before the exam.
Chinese — Work through the Chinese questions until the reasoning behind each answer is clear — guessing your way past this area will show up on exam day.
And more — Use the practice questions to find your gaps in And more first, then read the official Microsoft documentation for anything you missed.

MS-721 practice test — quick questions

Is this MS-721 practice test free?

Yes. Every question on this page — all 10 of them — is free to use, and you never need to create an account to try them.

How many questions are in the full MS-721 set?

The full Study4Pass set for MS-721 has 156 practice questions. This page gives you 10 of them free so you can judge the quality and difficulty first.

Does the free test show the answers?

Yes. Check any question to reveal the correct answer and its explanation, and use Ask AI whenever you want the underlying concept explained step by step.