You work as a Support Analyst at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server. The email server is configured for Exchange, POP3, IMAP and HTTP connections.
You receive a call from a user saying that they are trying to perform a search for a public folder. He has the Search box to open the Search tab. The user reports that when they click the Search Tools button, there is no Find Public Folder option.
How can you solve the user’s problem?
Select an option, then click Submit answer.
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By configuring the Indexing Options in the user’s Outlook to include the Public Folders.
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By configuring the user’s Outlook to use an IMAP account.
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By configuring the user’s Outlook to use a Microsoft Exchange account.
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By configuring the Internet Directory Service in the user’s Outlook.