ITIL

ITIL - Exams & Certifications

Every ITIL exam with verified practice questions and a free practice test — now AI-Enabled with Ask AI on every question.

21 Exams 4 Certifications 1,479 Questions Free test on every exam

ITIL Certification Study Material

ITIL helps learners prove they can lead organized project delivery at work. These certifications help professionals validate skills that support long term career growth.

Employers value candidates who can plan, coordinate, and deliver project work each day. These credentials support career growth in project delivery, program management, and team leadership roles. Learners gain practical skills they can apply immediately in real workplace scenarios.

Study4Pass supports exam preparation through updated questions and a realistic practice engine. You can study at your own pace and measure progress after each practice set.

Open an ITIL exam on this page and start practicing with purpose.

Exams

Certifications

Hot Exams

ITIL Exams

21 Exams

Show:

ITIL 4 Foundation

ITIL 4 Foundation practice questions introduce service strategy, service design, and service transition, explaining how IT services align with business objectives.

Start Free Test — No Signup

ITIL-4-Foundation

ITIL 4 Foundation Exam

ITIL 4 Foundation introduces the service value system and service value chain, the guiding principles, and governance within IT service management.

Start Free Test — No Signup

ITIL 4 Specialist: Drive Stakeholder Value (ITL4SDSV)

Start Free Test — No Signup

ITIL-4-Specialist-Monitor-Support-Fulfil

ITIL 4 Specialist: Monitor, Support, FulfilExam

Start Free Test — No Signup

ITIL-4-Specialist-High-velocity-IT

ITIL 4 Specialist: High-velocity IT Exam

Start Free Test — No Signup

ITIL-4-Practitioner-Deployment-Management

ITIL 4 Practitioner: Deployment Management Exam

Start Free Test — No Signup

ITIL-4-Practitioner-Release-Management

ITIL 4 Practitioner: Release Management Exam

Start Free Test — No Signup

ITIL-4-Specialist-Create-Deliver-and-Support

ITIL 4 Specialist: Create, Deliver and SupportExam

Start Free Test — No Signup

ITIL 4 Specialist: Business Relationship Management

Start Free Test — No Signup

ITIL-4-LEADER-DIGITAL-AND-IT-STRATEGY

ITIL 4 Leader Digital and IT Strategy

ITIL 4 Leader Digital and IT Strategy addresses digital strategy, leadership, and transformation planning for leaders shaping technology direction and organizational change initiatives.

Start Free Test — No Signup

ITIL-4-PRACTITIONER-INFORMATION-SECURITY-MANAGEMENT

ITIL 4 Practitioner Information Security Management

Information security management within ITIL 4 is examined here, covering security practices, risk considerations, and controls supporting secure service management in organizations.

Start Free Test — No Signup

ITIL-4-PRACTITIONER-PROBLEM-MANAGEMENT

ITIL 4 Practitioner: Problem Management

ITIL 4 Practitioner Problem Management focuses on identifying problem causes, managing known errors, and reducing recurring incidents through structured problem management practices.

Start Free Test — No Signup

ITIL-4-PRACTITIONER-SERVICE-REQUEST-MANAGEMENT

ITIL 4 Practitioner Service Request Management

Service request handling is the focus of ITIL 4 Practitioner Service Request Management, including request fulfilment, workflows, and delivering consistent user support services.

Start Free Test — No Signup

ITIL-4-SPECIALIST-IT-ASSET-MANAGEMENT

ITIL 4 Specialist - IT Asset Management

ITIL 4 Specialist IT Asset Management covers asset lifecycle, inventory control, and governance practices for managing IT assets effectively across service organizations.

Start Free Test — No Signup

ITIL-4-SPECIALIST-COLLABORATE-ASSURE-AND-IMPROVE

ITIL 4 Specialist: Collaborate, Assure and Improve

Collaborate, Assure and Improve, an ITIL 4 Specialist exam, explores collaboration practices, assurance activities, and continual improvement approaches within IT service management contexts.

Start Free Test — No Signup

ITIL-4-SPECIALIST-PLAN-IMPLEMENT-AND-CONTROL

ITIL 4 Specialist Plan, Implement, and Control

Planning, implementation, and control topics define this ITIL 4 Specialist exam, addressing service practices, governance, and coordinated delivery within digital and IT operations.

Start Free Test — No Signup

ITIL-4-SPECIALIST-SUSTAINABILITY-IN-DIGITAL-AND-IT

ITIL 4 Specialist Sustainability in Digital and IT

Sustainability in Digital and IT, from ITIL 4, examines sustainable practices, environmental considerations, and responsible technology decisions for digital services and IT organizations.

Start Free Test — No Signup

ITIL-V5-TRANSFORMATION

ITIL Transformation (Version 5)

ITIL Transformation Version 5 covers transformation concepts, change approaches, and evolving service management practices for organizations adapting digital and IT ways of working.

Start Free Test — No Signup

ITIL4-PRACTITIONER-MONITORING-AND-EVENT-MANAGEMENT

ITIL4 Practitioner Monitoring and Event Management

Monitoring and Event Management as an ITIL4 Practitioner exam addresses monitoring services, handling events, and supporting proactive response within IT service operations.

Start Free Test — No Signup

ITIL4-SPECIALIST-MONITOR-AND-SUPPORT-AND-FULFIL

ITIL4 Specialist: Monitor, Support and Fulfil

ITIL4 Specialist Monitor, Support and Fulfil explores monitoring activities, support practices, and request fulfilment processes that sustain reliable digital and IT services.

Start Free Test — No Signup

ITIL Foundation (Version 5)

ITIL Foundation (Version 5) introduces the Service Value System, Service Value Chain, guiding principles and governance, plus core service management principles and practices.

Start Free Test — No Signup

ITIL FAQs

Study4Pass covers 12 ITIL exams across 9 certifications, with 1,552 practice questions and explanations in total. Every exam below has its own study-material page with a PDF study guide and a test engine, so you can prepare for the exact exam you plan to sit.

Which ITIL exams have the most practice questions?

The largest question sets are: ITIL – Foundation (v4) (549 questions); ITIL 4 Foundation (369 questions); ITIL 4 Foundation Exam (257 questions); ITIL Foundation (Version 5) (257 questions); ITIL Practitioner Certification - IT Service Management (40 questions). Question counts are the live size of each exam's question bank on Study4Pass.

Which ITIL certifications can I prepare for?

Study4Pass holds study material for these ITIL certifications: ITIL 2011 Foundation; ITIL Operational Support and Analysis; ITIL Service Offerings and Agreements; ITIL Foundation; Exin-ITIL; ITIL Practitioner Level; ITIL 4; ITIL Certifications; and 1 more. Each certification page lists its exams and the practice questions available for them.

Can I try ITIL practice questions for free?

Yes. 8 ITIL exams on Study4Pass carry a question pack with a free practice test — sample questions in the web test engine, no signup and no payment needed. Start with ITIL – Foundation (v4) to see the question style and your current level.

What study formats does Study4Pass offer for ITIL exams?

Every ITIL exam is available in three formats at one standard price across the whole site: a PDF study guide ($36.99), a web and desktop Test Engine ($41.99), and a PDF & Test Engine Bundle ($55.99). The PDF suits reading and revision; the Test Engine reproduces the exam experience with timed practice, scores and review of every answer.

How does the AI-Enabled practice work?

Study4Pass is the 1st AI-Enabled exam practice website. The core preparation is a real question bank built by humans; on top of it, every practice question carries an "Ask AI for More Explanation" panel that sends the question, its options and the official explanation to your own ChatGPT, Gemini, Claude or Copilot account. Use it to understand the concept behind a question you missed — AI is for understanding the concept, not a replacement for core preparation.

How should I prepare for a ITIL exam?

Pick the exact exam you plan to sit, work through its questions in study mode first and read every explanation, use Ask AI on the concepts that do not click, then switch to timed tests to check exam readiness. Repeat the topics you score lowest on until your practice scores are consistent.

Latest ITIL Guides & Tips

By Following A Structured Troubleshooting Approach

By Following A Structured Troubleshooting Approach

ITIL 4 Foundation Seat Time vs Testing Duration

ITIL 4: Handling a Call From a Stressed Customer

ITIL 4: Handling a Call From a Stressed Customer

All ITIL guides →

Other Vendors Exams

Microsoft — Microsoft Dynamics 365 for Customer Service

For Dynamics 365 customer service consultants, this exam covers customer engagement configuration, case and data management, and securing customer information within the platform.

Start Free Test — No Signup

PEOPLECERT — PeopleCert DevOps Site Reliability Engineer (SRE)

PeopleCert's DevOps SRE exam examines continuous delivery and deployment, infrastructure as code, monitoring and logging, and reliability practices for production systems.

Start Free Test — No Signup

PMI — Project Management Professional

PMI's Project Management Professional exam spans initiating and planning projects, building schedules and work breakdown structures, managing risk and quality, and leading delivery.

Start Free Test — No Signup

Associate-Cloud-Engineer

Google — Google Cloud Certified - Associate Cloud Engineer

Google Cloud's associate engineer exam involves managing projects and billing, configuring access and security, and deploying resources across Compute Engine, App Engine and Storage.

Start Free Test — No Signup

BICSI — BICSI Registered Communications Distribution Designer - RCDD

BICSI's Registered Communications Distribution Designer exam spans network fundamentals, cabling systems including copper and fiber optic, and the design of telecommunications infrastructure.

Start Free Test — No Signup

AAFM — Chartered Wealth Manager (CWM) Certification Level II Examination

Level II of the Chartered Wealth Manager program examines financial markets, investment analysis, portfolio construction and management for wealth management professionals.

1,244 questions

Start Free Test — No Signup

ECCouncil — EC-Council Certified CISO (CCISO)

An executive-level EC-Council credential for CISOs, spanning security policy and governance, risk management and incident response, network security fundamentals, and protecting organisational data.

Start Free Test — No Signup

ABA — Certified Regulatory Compliance Manager

For bank compliance professionals, this ABA credential spans the regulatory environment including BSA and anti-money laundering, day-to-day bank operations, and risk management.

Start Free Test — No Signup

WorldatWork — Total Rewards Management Exam

HR and rewards professionals study total rewards management here, including financial and non-financial rewards, compensation principles and practices, and employee benefits design and evaluation.

Start Free Test — No Signup

Pegasystems — Pega Certified System Architect (PCSA) 87V1

Pega Certified System Architect practice questions cover Pega 8 architecture and application development, platform security, and performance tuning and scalability of Pega applications.

Start Free Test — No Signup