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Showing 1–12 of 12 questions
What is the main purpose of a Genesys Cloud script?
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Which script type presents outbound campaign contact details to agents?
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Which role can create and edit scripts by default?
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Which statement about creating Genesys Cloud scripts is correct?
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Which TWO interaction types can a script support? Select two.
Select all that apply, then click Submit answer.
CORRECT TEXT
Scripts present caller information to an agent and collect data through the agent ______ .
Answer is in the explanation below.
Where do you assemble components when designing a script page?
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Which container is placed by default in a new script?
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Which TWO elements are part of the script editor layout? Select two.
Select all that apply, then click Submit answer.
Which TWO container components organize other script components? Select two.
Select all that apply, then click Submit answer.
DRAG DROP
Match each script component to its primary purpose.
Items to match: Text Input, Button, Radio Buttons, Image.
Answer is in the explanation below.
DRAG DROP
Match each management concept to its correct description.
Items to match: Script Template, Component Template, Export Script, Import Script.
Answer is in the explanation below.
