Free ISO-9001-CIA – ISO 9001 : 2008 - Certified Internal Auditor Practice Test Question

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Question 1 (Process-Based QMS Model and PDCA)

What is the process approach in ISO 9001?

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  • ○ Managing interrelated processes systematically
  • ○ Managing departments in isolation
  • ○ Managing documents by volume
  • ○ Managing staff by seniority

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