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CPHQ – Certified Professional in Healthcare Quality

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Showing 7–9 of 15 questions

Question 7

An organization may develop performance measure internally or adopt them from a multitude of external resources. However, regardless of the source of performance measure each measure should be evaluated against certain characteristics to ensure a credible and beneficial measurement effort.

Which of the following characteristics is/are critical to performance measures? (Choose three.)

Select all that apply, then click Submit answer.

  • ○

    Reliability
  • ○

    Validity
  • ○

    Cost-effectiveness
  • ○

    Interpretability
Question 8

Which of the following process can be judged as having highest quality of care?

Select an option, then click Submit answer.

  • ○

    Successful completion of a surgical operation
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    Successful completion of a surgical operation and a good recovery
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    Successful completion of a surgical operation, a good recovery and ascertaining that the operation was indicated
  • ○

    Successful completion of a surgical operation, a good recovery and ascertaining that the operation was not indicated
Question 9

Health organizations measure performance to meet multiple internal and external needs and demands.

Internal quality improvement literature identifies some fundamental purposes for conducting performance measurement such as:

Select an option, then click Submit answer.

  • ○

    Assessment of current performance
  • ○

    Demonstration and verification of performance improvement activities
  • ○

    Control of evaluation
  • ○

    Both A and B