CSQA – CSQA Certified Software Quality Analyst

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  Unanimously agree

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  Refuse to agree

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  Accept the agreed-upon resolution

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  Allow the majority to decide
  
  
  

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  The cost of controls to minimize the risk

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  The probability of an undesirable event occurring times the loss associated with the event

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  Implement cost-of-quality accounting

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  Obtain loss from a control chart

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  Use budgetary accounting
  
  

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  Senior IT Manager

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  Manager of Systems Programming

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  Manager of Computer Operations

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  Outside of the IT Function