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C_C4H510_01 – SAP Certified Application Associate - SAP Service Cloud 1911

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Showing 7–9 of 10 questions

Question 7

Which date type do you use when determining the start of the warranty?

Select an option, then click Submit answer.

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    Due date
  • ○

    Requested date
  • ○

    Reference date
  • ○

    Creation date
Question 8

Where can you enable a business function if a work center is NOT listed in the access rights of a business user?

Select an option, then click Submit answer.

  • ○

    Scoping
  • ○

    Fine tuning
  • ○

    Application and user management
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    Administrator
Question 9

How do you create an assignment for a service technician in SAP Service Cloud?

Select an option, then click Submit answer.

  • ○

    Use a ticket routing rule
  • ○

    Use SAP Multi-resource Scheduling
  • ○

    Use a time report
  • ○

    Use the Resource Scheduler