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Free C_C4H510_21 – SAP Certified Application Associate – SAP Service Cloud 2111 Practice Test Question

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Showing 7–9 of 10 questions

Question 7

Which feature is used to limit values in a drop-down list?

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    Extension fields
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    Adaptation
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    Personalization
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    Code list restriction
Question 8

Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?

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    Countries, business processes, integrations
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    Countries, data workbench, form templates
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    Countries, workflow rules, integrations
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    Countries, business processes, business users
Question 9

Which of the following statements is correct in the context of scoping and fine-tuning? Note: There are 2 correct answers to this question.

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    Scoping is the process of matching your individual business requirements to predefined solution capabilities.
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    Scoping is automatically generated by the system based on your fine-tuning decisions.
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    The activity list is automatically generated by the system based on your scoping decisions.
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    Fine-tuning is the process of generating the activity list by answering questions about which business processes will
    implemented.