A custom ServiceFeedback object is used to collect partner feedback. ServiceFeedback
records should be available to all internal employees. The OWD is set to Private for external
users so partners cannot see feedback from other partner users.
How can the Architect give access to all internal employees?
Select an option, then click Submit answer.
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Create a trigger on ServiceFeedback to change ownership to an internal employee.
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Ensure all the internal users are above the partners in the role hierarchy.
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Create an Owner based sharing rule for all ServiceFeedback records owned by Partners.
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Set OWD, for Internal Users to Public Read Only.