Sharing-and-Visibility-Architect Salesforce Certified Sharing and Visibility Architect(WI23)

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Showing 7–9 of 15 questions

Question 7 (Exam Pool B)

A user at Universal Containers would like to give access to a Report folder to someone else in the organization.

Which two access permissions should the user have to support this requirement?

Choose 2 answers.

Select all that apply, then click Submit answer.

  • The "Viewer" Report folder permission

  • The "Editor" Report folder permission.

  • The​ ​"Manage​ ​Reports​ ​in​ ​Public​ ​Folders"​ ​Profile​ ​permission.

  • The​ ​"Manager"​ ​Report​ ​folder​ ​permission.

Question 8 (Exam Pool B)

Universal Containers has a Performance Feedback custom object (Private organization-wide default) used by customers to report any Issues with delivery drivers. Feedback should not be visible to the driver, but any feedback records should be accessible to people above them in the Role

Hierarchy, even when the driver changes managers. Assuming managers have Read access to the Feedback object, which three steps are necessary

to solve these requirements?

Select an option, then click Submit answer.

  • Remove Read permission on the Driver profile, have feedback ownership transferred to the driver's manager when feedback Is submitted, and use the Role Hierarchy to give access to a driver's manager.

  • Remove Read permission on the Driver profile, have feedback ownership transferred to the driver when feedback is submitted, and use the Role Hierarchy to give access to 4 driver's manager.

  • Remove Read permission on the Driver profile, have feedback ownership transferred to the driver when feedback is submitted, and create an ownership-based sharing rule,

Question 9 (Exam Pool B)

Customer complaints for bad interactions with a customer support agent are logged as Cases and assigned to a human resources representative. The agent of the complaint should not see the case, but their manager should.

How is this accomplished?

Select an option, then click Submit answer.

  • Trigger on Case to lookup and share to the manager of an Assigned Agent custom field (the subject of the complaint) using Apex Managed Sharing.

  • Criteria based Sharing Rule on Case that shares to the Role Manager and above when a custom field Assigned Agent (subject of the complaint) Is not blank,

  • Case is owned by the subject of the complaint, so their manager in the role hierarchy can access the record. CRED permission are removed on Case so the agent cannot read the case record.