OmniStudio-Consultant Salesforce Certified OmniStudio Consultant Exam(WI23)

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Showing 7–9 of 10 questions

Question 7

An OmniScript saves data to Salesforce and to an external system. What OmniScript element could save all this data?

Select an option, then click Submit answer.

  • HTTP Action

  • Integration Procedure Action

  • DataRaptor Post Action

  • DataRaptor Transform Action

Question 8

A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:

• Account information including account name, phone, and website

• Active opportunities related to the account

• Active contracts related to the account

• The ability to view and renew contracts

An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.

How should the consultant design the FlexCards to meet these requirements?

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  • Parent FlexCard with multiple Child and Card Actions

  • Parent FlexCard with multiple Child and different Card States

  • Parent FlexCard with single Child and multiple Card States

  • Parent FlexCard with single Child and Card Actions

Question 9

A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.

Which OmniStudio tools should the consultant recommend to meet these requirements?

Select an option, then click Submit answer.

  • Specific FlexCards with Actions for each type of Contact

  • Multiple OmniStudio Actions that invoke separate OmniScripts

  • Single FlexCard with an Action to invoke an OmniScript

  • Single OmniStudio Action that invokes separate Omniscripts