← Back to exam page

OmniStudio-Consultant – Salesforce Certified OmniStudio Consultant Exam(WI23)

Loading demo links...

Showing 4–6 of 10 questions

Question 4

An Insurance agency wants to enable its call center agents to be more efficient when handling customer inqul…. After analyzing patterns In the call logs, the agency discovers that one of the top customer requests is to find total insurance premiums paid as well as the difference year over year. Agents need to relay this information the customer and then send them a summary report by email. The agency decides to implement this process using OmniScript.

What three OmniScrlpts elements should be used to meet the requirements?

Choose 3 answers

Select all that apply, then click Submit answer.

  • ○

    DataRaptor Extract Action
  • ○

    Email Action
  • ○

    DataRaptor Post Action
  • ○

    Messaging Element
  • ○

    Calculation Action
Question 5

which two of the following use cases are best solved using Calculation Procedures & Matrices?

Choose 2 answers

Select all that apply, then click Submit answer.

  • ○

    To apply the correct factor when determining a cost
  • ○

    To return output that is calculated differently based on the date
  • ○

    To determine the list of products to display to a customer
  • ○

    To retrieve text data and convert it to an integer
Question 6

A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pages using OmniScript. The consultant reviews the process and sees in the first step, the user reviews data then enters additional information. In the next step, the process retrieves data from an external system.

In this scenario, which OmniStudio data tool should the consultant recommend?

Select an option, then click Submit answer.

  • ○

    DataRaptor Turbo
  • ○

    Calculation Procedure
  • ○

    Integration Procedure
  • ○

    DataRaptor Extract