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CRT-271 – Certification Preparation For Community Cloud Consultants

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Showing 13–15 of 15 questions

Question 13

You have just enabled Portal User Visibility in Setup > Sharing Settings. What is the benefit of doing this?

Select an option, then click Submit answer.

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    Community Managers are able to view all Community Users regardless of the organisation-wide defaults
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    Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
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    Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
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    All users with Write access to Cases on their profile are able to see all Cases owned by Community Members
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    Community users in the same community can see each other, regardless of the organisation-wide defaults
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    Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults
Question 14

You have identified all the topics for your Community, as great as they all are, you need to specific the featured topics, where do you navigate to do this?

Select an option, then click Submit answer.

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    Community Manager
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    Force.com Site Settings
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    Community Builder
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    Sites Settings
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    Community Settings
Question 15

Universal Containers recently launched a Lightning Community. Members can access articles and answer each other's questions. The company wants to make sure that the Community is providing a highly engaging experience for its members. How can the Administrator help measure of the engagement and adoption in the Community on an ongoing

basis?

Select one or more of the following:

Select an option, then click Submit answer.

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    Create custom reports and dashboards, and share them with Community managers
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    Configure Google Analytics for the Community
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    Download and install a Community Management package from AppExchange
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    Set periodic email delivery for standard reports and dashboards