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B2C-Solution-Architect – Salesforce Certified B2C Solution Architect (SP21)

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Showing 4–6 of 10 questions

Question 4

Northern Trail Outfitters (NTO) wants to consolidate various legacy commerce platforms into one centrally-managed platform on B2C Commerce. The IT department has been working extensively with web frameworks (such as React and Angular) in recent years and wants to leverage the benefits of B2C Commerce, but maintain the flexibility of the user experience using headless commerce.

Which three considerations, beyond user experience, should a Solution Architect consider before confirming a headless approach?

Choose 3 answers

Select all that apply, then click Submit answer.

  • ○

    Additional infrastructure (for example Heroku servers) may be required to host the application
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    Features that are available by default in the Storefront Reference Architecture (SFRA) app will need to be custom built in custom frameworks
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    Developers will still be required to use the Commerce SDK for security purposes
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    Available Service, Marketing, and LINK accelerators may not work without modifications when using a headless approach
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    Developers familiar with the web frameworks (React, Angular) will be familiar with the framework used by B2C Commerce
Question 5

During discovery conversations an organization notes that they want to create a custom survey around their customer's preferences to help improve product recommendations, marketing journeys, and customer service upsell opportunities. They want to house the survey responses in their Salesforce ecosystem so they can run reports. They plan on having two teams manage the survey and change questions twice a year.

Which three questions should a Solution Architect ask to ensure they understand the requirements well enough to design an appropriate multi-cloud solution?

Choose 3 answers

Select all that apply, then click Submit answer.

  • ○

    Will the teams need the ability to change designs?
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    Does the team need front-end development capabilities?
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    How many survey responses would you anticipate in a peak 24-hour period?
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    Will you ever have more than nine possible answers for a survey question?
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    How often do you update surveys?
Question 6

A company uses B2C Commerce, Marketing Cloud, and Service Cloud and requires that customers create an account before making their first purchase.

Which system creates the customer ID and which system creates an additional ID to use as the customer primary record?

Select an option, then click Submit answer.

  • ○

    Service Cloud creates a customer ID and an additional ID to be used as the primary record.
  • ○

    A B2C Commerce creates a customer ID and an additional ID to be used as the primary record.
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    Marketing Cloud creates a customer ID but the primary ID should be created through B2C Commerce.
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    B2C Commerce creates a customer ID but the primary record should be created through Service Cloud.