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PEGAPCDC87V1 – Certified Pega Decisioning Consultant (PCDC) 87V1

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Showing 4–6 of 10 questions

Question 4

U+ Bank is currently running outbound communications for home loan offers and credit cards. They have added five new actions to the Credit Cards group. They would like to enable these actions in the email channel. What are the two minimum configurations that must be made? (Choose Two)

Select all that apply, then click Submit answer.

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    Configure each action to reference its own action flow
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    Configure each action with an email treatment
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    Configure each action to reference a single action flow
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    Configure one action with an email treatment.
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    Enable the email channel in Next-Best-Action->Channels
Question 5

As a decisioning consultant, you advise the board on the business issues for which they must use the Next-Best-Action strategy.

Which three business issues do you recommend? (Choose Three)

Select all that apply, then click Submit answer.

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    Collections
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    Service
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    Retention
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    Resource Planning
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    Accounting
Question 6

Reference module: Sending offer emails

U+ Bank currently uses Next-Best-Action Designer to manage 1:1 customer engagement in the web channel. The bank would like to promote the same offers in email. Which two additional configurations are needed in Next-Best-Action Designer to promote the offers in email? (Choose Two)

Select all that apply, then click Submit answer.

  • ○

    Ensure that the email channel is enabled
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    Configure the arbitration to boost prioritization of actions meant for email
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    Define the primary schedule
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    Create a separate issue and group business structure in the taxonomy that is specific to email actions
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    Setup real-time container triggers to communicate with the email server