Question 10
Consider the following user story:
As a customer, I want to be able to cancel an open service request at any time. Select the configuration option that satisfies the user story.
Select an option, then click Submit answer.
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Configure the Cancel button on the user views to resolve the case.
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Add an alternate stage to the case life cycle.
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Add a case wide action to the case workflow.
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Add a stage-only action to each stage in the case workflow.
