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SDM_2002001030 – SDM Certification - PS NSOP

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Showing 7–9 of 10 questions

Question 7 (Cost Management)

In an outsourcing deal what activity is the assessment and verification of all customer information relevant for NSN to build its technical and commercial solution for a deal prior to contract signing?

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    Joint Evaluation.
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    Due Diligence.
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    Discovery Period.
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    Contract Negotiation.
Question 8 (Cost Management)

What are the key considerations to be taken into account when defining the resources and locations for Field Operations?

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    Network Element deployment plan, Infrastructure plan, Environmental Information, SLA, Subcontractor plan.
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    Geographical coverage, Infrastructure plan, Environmental Information, Landlord & Local Authority agreements, SLA.
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    Geographical coverage, Network Element deployment plan, Infrastructure plan, Environmental information, SLA.
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    Geographical coverage, Network Element deployment plan, Estimated site visits, SLA.
Question 9 (Cost Management)

What key action would you take to empower the (G)NOC Shift Leaders?

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    Ensure they have an up-to-date escalation process that provides management and technical support 24x7.
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    Ensure they have the best knowhow to understand and manage all the possible technical problems.
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    Ensure they have an up-to-date list of the expert people to contact in case technical support is needed.
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    Ensure they have the best skill to be (G)NOC Shift Leaders. Create a test to measure periodically their skills.