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SPHR – Senior Professional in Human Resources

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Showing 16–18 of 19 questions

Question 16 (Volume A)

Stress is often a significant issue in workplaces. Author Ravi Tangri asserts that stress costs organizations up to $300 billion per year. Which one of the following stresses is the largest contributor to organizational cost of waste?

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    Workplace accidents
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    Turnover
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    Absenteeism
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    Drug plan costs
Question 17 (Volume A)

When an individual files a charge of discrimination with the EEOC against an employer, what will the EEOC do?

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    The EEOC will investigate the claim by inspecting the employer's place of business.
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    The EEOC will create a hearing with the complainant and the employer to investigate the charge.
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    The EEOC will send the employer a letter informing them of the charge.
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    The EEOC will visit the employer to inform them of the charge.
Question 18 (Volume D)

The concept of a learning organization is fundamental to organizational development. One of the key leaders in this thought is Peter Senge and his five principles as defined in the The Fifth Discipline. One of his disciplines defined is personal mastery. Which of the following statements best defines personal mastery?

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    A forward-looking perspective that inspires and secures a commitment to working toward a common vision
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    Deeply-rooted, firmly-held beliefs and assumptions that impact how we perceive the world around us
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    Subject matter expertise that an individual possesses and demonstrates
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    The ability to identify patterns and to recognize how those patterns can be impacted or changed