← Back to exam page

HP2-H65 – Selling HP Personal Systems Services 2018

Loading demo links...

Showing 4–5 of 5 questions

Question 4

What protects the customer against manufacturing defects, but has limited support coverage, service level, and duration, and the customer has no option for the repair SLA and method?

Select an option, then click Submit answer.

  • ○

    Defective Media Retention
  • ○

    HP base warranty
  • ○

    HP Services offerings within the Deploy stage
  • ○

    Offsite Repair
Question 5

Why does investing in HP Services matter to your customers?

Select an option, then click Submit answer.

  • ○

    resell HP Services
  • ○

    earn money on rebates
  • ○

    give customers incremental discounts on accessories
  • ○

    help reduce the impact of downtime and maximize employee productivity