GCP-GCX Genesys Cloud CX Certified Professional-Consolidated Exam

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Showing 1–3 of 10 questions

Question 1

When creating an external trunk, which of the following protocol(s) can be selected? (Choose three.)

Select all that apply, then click Submit answer.

  • The default protocol

  • TCP

  • TLS

  • SIP

  • UDP

Question 2

Select all the question types available while creating an Evaluation Form. (Choose three.)

Select all that apply, then click Submit answer.

  • Multiple Choice

  • Yes/No

  • Fill in the blank

  • Range

  • Multiple Response

Question 3

Which of the following add-on options are provided in Genesys Cloud CX? (Choose three.)

Select all that apply, then click Submit answer.

  • AI

  • VR

  • Digital

  • Human Capital Management

  • Workforce Engagement